![]() I've also tried to check to see if there was any common factors i. Have taken the liberty of responding by sending a PM to yourselfsince I have the same problem! Unlike the original Poster, this appears to occur very randomly - quite a few times over a couple of hours, but then doesn't repeat itself for a few days. Dell needs to remediate their Remediation Service! Customers don't want their computer locking up every hour. ![]() Why after at least 6 months of reporting this problem here, Dell hasn't done anything to fix it is beyond me. I can confirm that these annoying hiccups are gone ever since. Looked for a remedy, and stumbled upon this forum. I was hoping there would be a software fix by now. Solved: Bluetooth Mouse randomly disconnects in Windows 10 I also have an XPS purchased on May 1 that is freezing in the same way mouse pointer and keyboard freezes for seconds once every hour or so.
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